MYKAD SMART SHOPPER ONLINE

MYKAD SMART SHOPPER ONLINE

  1. What is MyKad Smart Shopper Online?
    MyKad Smart Shopper Online is an online shopping reward program under MyKad Smart Shopper. MyKad Smart Shopper Online is the ideal avenue for you to shop smart and save smart online. When you make any purchase at your favourite e-store listed on MyKad Smart Shopper Online, you will get to earn Cash Point rebate and Reward Point. So why wait, log in now to www.smartsaver.my .
  2. How do I become a MyKad Smart Shopper Online member?
    Becoming a MyKad Smart Shopper Online member means being MyKad Smart Shopper member as well. So, to register just login to www.mykadshopper.com to sign up for free and start enjoying points from both MyKad Smart Shopper and MyKad Smart Shopper Online.
  3. How do I shop in MyKad Smart Shopper Online?
    Just follow the simple steps below to shop easily and earn points:
    a. Register as MyKad Smart Shopper Online member.
    b. Browse for your favourite e-store on MyKad Smart Shopper Online.
    c. Check out their awesome offers and click on their link.
    d. Click on the “Shop Now” button and proceed to shop at their store.
    e. Once purchase made, Cash Point and Reward Point will be credited to your account based on the timeline given by the merchants.
  4. How can I spend the Cash Point and Reward Point I earned from MyKad Smart Shopper Online?
    a. Cash Points
    You may redeem Cash Points at any of our participating offline merchants and BearInBag for any goods or services. “1 Cash Point = RM1”
    b. Reward points
    Exchange your reward points for merchandises offered by MyKad Smart Shopper by logging in to the MSS website and click on “Point Redemption” followed by “Reward Point Redemption Catalogue”. Or just go to the redemption section on the MyKad Smart Shopper Discover apps. Browse for items that you like and follow the remaining step to complete your redemption.
  5. Do I have to Login to MyKad Smart Shopper Online before I purchase anything?
    Yes, we will require you to be logged into your MyKad Smart Shopper Online account because this is the only way we could track your transactions and reward you your Cash Point & Reward Point.
  6. I have made a purchase but my Cash Point is not appearing on my dashboard?
    Please do not worry, cash point will take up to 48 hours to be updated in your account. If you do not see your cash point within that time period, you may send us an e-mail to support@smartsaver.my with the details below to ease the inspection of your purchase and we will investigate this issue with our partner websites:
    a. Merchant
    b. Order no
    c. Date purchase
    d. Amount
    e. IC number
    f. Email address
    g. Product: flight/hotel/flight & hotel (package)
  7. What if I cancel an order or transaction, would my Cash Point be affected?
    Yes, our agreement with our partner websites is that they would not pay out for cancelled/refunded transactions. So, in this case, we would have to void your Cash Point.
  8. Can you track my Cash Point if I forget to click through from MyKad Smart Shopper Online?
    In order for MyKad Smart Shopper Online to track your Cash Point, we will have to plant a tracking cookie in your internet browser to track your order and reward you with the right amount of Cash Point.
    If you forget to click through from MyKad Smart Shopper Online, we will not be able to track your order and no cash point will be given. So, you have to remember to always log in to MyKad Smart Shopper Online website and let us redirect you to our merchants’ stores.
  9. What if I have questions about MyKad Smart Shopper Online?
    You can send us a message via MyKad Smart Shopper Online Customer Care at the MyKad Smart Shopper Online website or just drop us an email at support@smartsaver.my and our team will revert back accordingly.